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Thanks
for stopping by IMPACT Ministries Bookstore and Resource Room!
When
you request books and other resources, you make it possible for
us to help men and women around the world hear the Good News of
their Father's love through the Lord Jesus Christ. As a nonprofit
organization, IMPACT Ministries relies upon donations in order to
do this.
We
deeply appreciate your support in our effort to spread the Gospel.
IMPACT
RESOUCES FAQs
What forms of payment do you accept?
We accept Visa, and MasterCard and checks or money
orders denominated in U.S. dollars and drawn on a U.S. bank. Checks
must also have a valid nine-digit bank routing number imprinted
on the bottom of the check.
Is
it safe to use my credit card?
Yes. Our secure servers protect any information you share with us,
including your name, address, and your credit card information.
How
much do you charge for shipping?
| Up
to $20.00 |
$4.50
|
| $20.01-$49.99 |
$6.00 |
| $50.00-$74.99 |
$7.00 |
| $75.00-$99.99 |
$8.00 |
| $100.00+ |
Call
for shipping rates |
These
rates are current as of 8/15/2006, and are subject to change without
notice.
Do
you ship internationally?
Only to APO and FPO addresses, which are American military addresses
serviced by the United States Postal Service.
What
if I don't receive a confirmation of my order?
You should receive a confirmation of your order at the e-mail address
you provide when ordering. If you do not receive the confirmation
e-mail, please call us at 1-865-453-7901 to confirm our receipt
of your order.
How
soon will I receive my order?
Your order normally will be shipped from our office within three
business days of your placing the order.
How
can I check on the status of my order?
To check on the status of an order, call us at 1-865-453-7901.
What
is your return policy?
Within 30 days of receipt of your order, you may return any book
or tape at your expense in its original condition for a full refund,
less shipping. Please note that we can process returns and refunds
only for items obtained from IMPACT Ministries.
Will
you share my information with anyone else?
No. Any information you entrust to us stays with us. It will never
be shared with a third party. For more information, please see our
privacy policy.
Who
do I call with questions?
Call our office at 1-865-453-7901.
What
are your office hours?
Our hours are 9:00 a.m. to 4:00 p.m. Eastern Time Monday through
Thursday.
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